All Sessions

Open Roundtable discussion concentrates on creating superior customer service which drives repeat customers, referrals and great reviews. Find out what your peers are doing by joining the discussion.

There are many ways to spend money on marketing and advertising; how can you decide where to spend it?

Discover how to transform the overlooked garage into a high-value, organized extension of the home by reimagining it through a closet-focused lens.

Understand the growing Indian American homeowner market - and how to design and sell closets that truly fit their lifestyles.

Are thousands of dollars hidden in your business that can be better utilized somewhere else?

Go-Backs, return trips, repairs, finish the job . . . call it whatever you want . . . it's costing you lots of money, lost opportunities and possibly bad reviews. It is easily solved if you know how.

Age old problem: Am I ready to move up to a CNC? Markenson will focus on the optimal timing for purchasing a CNC, key factors to consider, and potential hidden costs associated with CNC acquisition.

You've been manufacturing your product for years. When you started, you had no other options. Now you do. Learn the benefits of letting someone else manufacture your components

This session will focus on a variety of insurance and risk management topics.

This session will help you identify the right time to bring production in-house—or when outsourcing may still be the smarter move for your bottom line.

Open Round Table discussion on successful Purchasing, Inventory and Scheduling. The backbone of your operation and success in manufacturing and in the field depend on efficient preparation and execution. JIT - Just-In-Time ordering not quite JIT, inventory control leaving you short on needed items, scheduling a job that is complete and your installer is 'bringing home the bacon' in one trip? Join the group think. Together we can do it yourself.

This presentation will explore the use of 3D design and presentation as a useful sales tool when dealing with homeowners.

The Closet Doctor’s 14 Steps to Sales Success — a proven, customer-focused system that gives you a clear plan from first contact to final close.

Designed to help you understand what builders value most and how to position your closet solutions as an essential part of their projects.

Learn how to harness social media to grow sales and scale your closet design business.

Going Beyond Wood: How Glass & Metal °elements Are Redefining Closet Design

Discover how to apply Lean principles to the critical phase between sale and installation

Living the dream starts with recognizing the truth of who you are and actively honoring that truth by engaging with activities and people that you are passionate about.

A practical guide to planning, wiring, and applying LED lighting solutions in closets.

Learn how to strategically scale your business with simple, actionable steps.

Group discussion to initiate a comprehensive online CIA closet sales & design course for potential designers. Put on hold in 2020, it's now full steam ahead.

Understand how to prepare, value, and successfully sell or acquire a business—retail or wholesale.

Are you losing too many jobs to competitors? How to win against the competition.

One 'misunderstanding' with a client can torpedo your entire reputation. Unless EVERY 'i' is dotted and 't' is crossed, your company's future may be determined by "he said ~ she said" Are you willing to take the chance of costly litigation?

This presentation will cover some of the new features of ClosetPro Software and give insight into upcoming improvements

Morning meetings that super charge your employees, reduce mistakes and boost your business to new heights.

Like it or not, it's unavoidable. AI is no longer coming . . . it's HERE and here to stay. As frightening as it may appear to some, others in our industry are embracing it with open arm. Let's take the mystery out.

How to increase your close rate and turn more consultations into sales!

The initial "NO" coming out of the potential buyer's mouth is not necessarily written in stone. It often means, "tell me more", -or- "is this the best your can do" -or- "give me a good reason to go with you".

A Whole-Home Impact – Unlocking New Storage Possibilities with Rev-A-Shelf Accessories

Your staff/team consists of professionals who get the job done. Are they 'employees' or partners?

Unlock the secrets to turning browsers into buyers: What your closet website must have to win new customers